We put all our efforts to make sure you receive the product that you imagined it to be in quality, colour and fit. For any reason should you wish to return your product(s), you must return it in 7 days upon receiving the product(s). Please contact us at returns@dullali.com or by telephone to initiate the return with order details, reason for return, your shipping details and bank details.
Please ensure that the return package should include the product(s) in its original state with tags & cover, and that the product(s) have not been worn and are in their original packaging. The product(s) must be returned to our returns address 7 days upon receiving the product(s).
Upon the inspection on quality of returned product(s), we will process your return within 5 business days. You are responsible for all goods sent until they arrive at our warehouse, and agree to assume the costs associated with returning your purchased product(s) to us. Please ensure to package the goods well to prevent damage. We strongly recommend that you use a reliable courier service with parcel tracking services. Should you have any further questions, please feel free to contact us,
